Privacy Policy

Who we are

HexCreate is a web development business based in Amsterdam, Netherlands. Our website address is: https://hexcreate.nl.

If you have any questions about this privacy policy, you can contact us at: privacy@hexcreate.com.

What personal data we collect and why

Contact forms

When you fill out the contact form on our website, we collect:

  • Your name
  • Your email address
  • Your message
  • Your IP address (for spam protection)

This information is used solely to respond to your enquiry. We do not use this data for marketing purposes unless you explicitly opt in via our newsletter signup form.

Newsletter subscriptions

If you subscribe to our newsletter, we collect your email address and name. This data is stored in Zoho Campaigns, our email marketing platform. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email.

Cookies

We use necessary cookies to ensure the proper functioning of our website. These cookies do not store any personally identifiable data. For more details, please see our Cookie Policy.

Who we share your data with

We share your data only with trusted third-party services that enable us to operate our website and communicate with you:

  • Zoho Campaigns – to manage our newsletter mailing list and send email updates
  • Hostinger – our web hosting provider, which stores website data securely
  • Fluent Forms – our contact form plugin, which captures and stores form submissions

How long we retain your data

Contact form submissions: We retain your enquiry data for a reasonable period to respond to your request and for record-keeping purposes.

Newsletter subscribers: Your data is retained in Zoho Campaigns until you unsubscribe. You can unsubscribe at any time.

What rights you have over your data

Under the GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request that we correct or erase your personal data
  • Withdraw your consent at any time (e.g., unsubscribe from our newsletter)
  • Lodge a complaint with your national data protection authority

To exercise these rights, contact us at: privacy@hexcreate.com.

Where your data is sent

Your data may be processed by third-party services located outside the European Union, such as Zoho Campaigns (which complies with GDPR through Standard Contractual Clauses).